Meet the Team

Nancy Grace

Northern States Basement Systems

Title: Co-owner, part of office staff, and head of HR

Hometown: Duluth, MN

Nancy Grace from Northern States Basement Systems

When I set out to start my career, I thought I might be a teacher since I got my college degree in education. I never thought I would end up owning and running NSBS but I have definitely found my home, niche and passion in this company.

I used to work for national company in all different departments: customer service, sales, and different accounting divisions, which helped me gain a lot of useful experience and skills for running NSBS. On top of the skills I built at that company, I am certified in waterproofing and I go to the convention in Connecticut every year with the parent company.

My typical day in the office involves answering the phone, scheduling appointments, paying the bills, doing payroll, solving any problems, handling marketing, data entry, accounting, sending out invoices and other documents. Even though this is a heavy workload, I like having a lot of variety in my job and not doing same thing day in and day out.

In my spare time, I like to make slideshows, scrapbooks, make detailed Christmas cards, organize and host themed parties and hang with friends and family.

Customer Reviews
About Me
  • By Ken P.
    Danbury, WI

    Customer Review

    By Ken P.
    Danbury, WI

  • By Dana And William S.
    Little Falls, MN

    Customer Review

    By Dana And William S.
    Little Falls, MN

our service area

We serve the following areas

  • Barronett
  • Birchwood
  • Brule
  • Cable
  • Comstock
  • Couderay
  • Cumberland
  • Cushing
  • Danbury
  • Drummond
  • Exeland
  • Foxboro
  • Frederic
  • Gordon
  • Grand View
  • Grantsburg
  • Hayward
  • Herbster
  • Hertel
  • Iron River
  • Lake Nebagamon
  • Luck
  • Maple
  • Mason
  • Milltown
  • Minong
  • Poplar
  • Port Wing
  • Radisson
  • Rice Lake
  • Sarona
  • Shell Lake
  • Siren
  • Solon Springs
  • South Range
  • Spooner
  • Springbrook
  • Stone Lake
  • Superior
  • Trego
  • Webster
  • Beaver Bay
  • Finland
  • Grand Marais
  • Knife River
  • Lutsen
  • Schroeder
  • Silver Bay
  • Tofte
  • Two Harbors
Our Locations:

Northern States Basement Systems
3011 Branch Street
Duluth, MN 55812
Service Area
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