Testimonials for Northern States Basement Systems

I loved the crew that did my basement....Jake and Shaun. So nice, both of them! Jake answered all my questions, he was always happy, smiling, friendly. Explained things, took his time in doing so. Expressed a number of times he wanted me to be happy. He took pride in his work, told me he loved his job. I feel fortunate he was the one to do my house. He was proud of how well he cut and trimmed the sheeting as was I!! I thought my basement stayed very clean during the process and upon finishing and leaving. Dave, the salesman was also great. Although it was sort of a tough decision on which company to choose because pricing was close actually competition was going to be slightly less, but I liked Dave because he did the labor for 16 years, plus on the estimation side of things now, so has done it all. Just made me feel very comfortable w such a big decision I had to make. Thank you very much!! I'm so happy.

We were very satisfied with the installation of the product.  Their advice and design offered a wonderful solution to our wet basement and we couldn't be happier.

 The installation crew was very helpful and we had a good experience overall. The company was very helpful on the phone.  They came out for an appraisal and we were very pleased to receive an honest appraisal.

We picked your company because of your salesmanship, your warranty, and your workmanship.  We heard about you from the yellow pages.  We were very satisfied with everything including your very efficient crew.

I had already tried other companies and I can say that after your installation was complete, the system is working!  I can say that I am very satisfied with your companies work.

The crew was very pleasant, nice, and professional.  All seems well so far.

The salesman was very professional and we are very satisfied with the work completed.

The office staff, salesman, and the installation crew were great!  We are very satisfied with the work completed. 

The salesman and office staff were good and the installation crew was experienced and considerate.  I am satisfied with the job completed. 

The clean-up was so great that you wouldn't have known they were even here EXCEPT that we now have a dry basement.  We love having a dry basement and there is no smell anymore.  We are very satisfied with the work completed.

I went with your company because of the written lifetime guarantee.  It has rained several times since the work was done and not a bit of water showed up in my basement- Hurrah-no moping!

I had a wall in my crawl space that needs straightening.  I saw you at the home show.  I picked your company based on the price.  I thought your install crew was very professional.

We though the installation crew was wonderful- the clean up was so great that it was as if you had never been in our basement.  The reasons we went with your company was the personal service, friendly, prompt! Not pushy.  We love having a dry basement/crawl space and no smell.  Thank you!

We had a basement that we wanted to finish and we were very tired of vacuuming water up all the time.  We picked your company because of the guarantee.  Everyone at your company is great!  We were very satisfied.

We went with your company because of the sales presentation and explanation of job.  We were very satisfied and the installation crew was professional/customer service focused.